Terms of Sale (ToS)

These Terms of Sale (hereinafter "ToS") apply to any purchase made through the tacline.co platform, operated by Tacline Solutions (Mattéo Lépinay), a micro-enterprise registered under SIRET 98204480200014, with its registered office at 24 Rue Lamartine, 38320 Eybens, France.

1. PURPOSE

The Tacline platform acts as a technical intermediary. Events are offered and organized by third parties (the organizers), who are solely responsible for their proper conduct. Tacline does not directly sell tickets but facilitates the transaction.

These Terms of Sale (hereinafter "ToS") govern the payment, refund, and commission terms applicable to transactions between players and event organizers through the tacline.co platform.

2. ONLINE PAYMENT

Online payments are optional and are processed securely by our provider Stripe. Tacline has no access to users' banking data.

Banking Fees

Stripe transaction fees are automatically deducted from the amount paid by players before being transferred to organizers. These fees depend on the type of card used:

• Standard European Economic Area cards: 1.5% + €0.25
• Premium European Economic Area cards: 1.9% + €0.25
• British cards: 2.5% + €0.25, +2% for currency conversion
• Other international cards: 3.25% + €0.25, +2% for currency conversion

These fees are borne solely by the organizers on the ticket amount they have set.

3. REFUNDS

Any ticket refund is the exclusive responsibility of the organizer, who assumes full responsibility.

No refund will be made less than 24 hours before the start of the game, except in case of event cancellation by the organizer. In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to services related to leisure activities provided on a specific date or period.

4. COMMISSIONS

For Organizers

Tacline does not take any commission on the ticket amount set by organizers.

Only Stripe transaction fees are automatically deducted (see section 2 on online payment). The rest is transferred directly to them.

5. LIABILITY

Tacline cannot be held responsible for the cancellation, conduct, or any damage suffered during the proposed events.

In case of dispute, only the organizers are responsible.

6. CLAIMS

Any request regarding a payment, refund, or transaction must be sent to contact@tacline.co within 7 days following the date of the event in question.

7. APPLICABLE LAW

These ToS are governed by French law.

Any dispute will be submitted to the competent courts of Tacline's registered office jurisdiction.